Frequently Asked Questions


Add/Remove Roles from a User

A K-Fuze user can be have access to one or multiple projects. 
  • Expand Administration, select Users, and click User List.
  • Locate the user for whom to add or remove roles.
  • Click it appropriate ID to open in edit mode.
  • Click the Ticket Projects drop down and select the ones to associate the user with.
  • To remove ticket projects from the user, deselect them from the Ticket Projects drop down list.