Tracking the time from when a ticket is opened until it is closed is feasible in K-Fuze.
- Expand Support and click the ticket project for the ticket where to use time tracking.
- Filter and locate the ticket. Click its ID to open in Edit mode.
- Click the Comments tab.
- In the Comments field, enter a comment.
- In the Time Spent, enter the time spent resolving the issue.
- Click the Save Comment button.
- Click the Time Tracking tab.
- In the Time Tracking panel, the total time spent is compiled and displayed.