Frequently Asked Questions

Move a Ticket to another Ticket Project

K-Fuze provides the capability to move tickets from one ticket project to another.
  • Expand the Support menu.
  • Click the ticket project name of the ticket to copy.
  • Locate the ticket and click the ID to open in edit mode.
  • In the ticket masthead, click Copy/Move
  • At the confirmation prompt, click Move.
  • From the drop down, select the ticket project where to move the ticket into and click OK.