Frequently Asked Questions

Add a Date Picker Field to the Ticket Page

  • Expand Administration and click Ticketing.
  • From the Select a Project drop down, click the ticket project to modify.
  • Click the Ticket Fields tab.
  • Click the Add Date Picker button.


  • In the Name field, enter the name to display for the field.


  • Optionally, enter a description for the text area in the Description field.
  • From the Date Format drop down, select the format to display the date with on the ticket page.
  • From the Roles drop down, select the roles that have access and visibility to the text area on the ticket page.
  • To make this field a hyperlink, enter the appropriate URL in the Make Hyperlink field.
  • If this field is a required field on the ticket page, activate the Required slider.
  • The Active slider is selected by default.
  • If more than one panel exist on the ticket age, select the panel where to place the date picker from the Add to Panel drop down.
  • Click Save and close the box.