Frequently Asked Questions

Add a File Attachment to a Ticket

In K-Fuze; screenshots, relevant files, and others can be added to the ticket as an attachment.
  • Expand Support and click <Project Name> Tickets.
  • Filter and locate the ticket for which to add an attachment.
  • Click the ID to open in edit mode.
  • Click the Attachment tab. Note: If adding the attachment to a ticket being created, skip steps 1-3.
  • Click the Add Attachment button - Plus (+) button in the toolbar.
  • Browse to the file to add and click Open.
  • Repeat steps 5 and 6 to add multiple attachments.
  • Click Save when finished.