Frequently Asked Questions

Create a Link Content Item


Link Content items are a type of content created and stored on the site containing a link to another site. In order to create a link content item, make sure you have content author permissions.


  • Expand Administration, select Content, and then click Add New Content.
  • Under the Basic Information tab, enter the necessary information in the fields. Note: All fields marked with an asterisk* are required.
  • From the Status drop down, select either:
  • Draft: to keep the newly created content in draft mode and not visible to users.
  • Published: to publish and make the newly created content available to all users.
  • From the Type drop down, select Link.
  • From the Format drop down, select the format that best applies. The formats range from Audio & Blog to Web Page & White Paper formats, so make sure to select the format that best describes the link content item you're looking to create.
  •  In the Effective Dates area, click the From field to select the publication start date and the To field to set the publication end date. You can optionally select a date to review the content item by in the field below it marked Review.
  • From the Roles drop down, select the users that can view the content once published.
  • Then click Save towards the bottom of the page. Once saved, the page reloads and different tabs become available to add information to.
  • After the new content item has been saved, click the Link tab on the left.
  • In the Link URL field, enter the target URL. From the Target drop down, select Blank to open in a new blank window or Self to open in the active window.
  • Next click the Tagging tab. In the Keyword Tags field, enter the keywords with which to tag the content, making it easier to search for. Hit <Enter> after each added keyword. From the Content Category Tags area, select the content categories to associate with the new item.
  • Click the Notifications tab to add specific users to the notification list; this way every time the content item is updated, the users under Notifications will receive an email.
  • Remember to click Save when you're finished.
  • To preview the newly created link content item, just click View at the bottom of the page.