K-Fuze Content Management

Rich content and file management solution.

K-Fuze CMS as a Knowledge Portal provides you with a rich web-based Content Management System for all your customer support needs.

Not only can you manage content, e.g. FAQ’s, training material, multimedia content, etc., but you can create your entire site in K-Fuze, as well as the header and footer sitemaps for navigating  your K-Fuze site.

Features included in K-Fuze CMS will:

  • Allow you to track who is editing, viewing, rating, or commenting on your content
  • Allow content to be shared via email or social media
  • Allow you to author original content using our WYSIWYG editor
  • Gives you the ability to gather content from other CMS systems and organize and link the them
  • Create a simple, understandable table of contents to follow for organizing your content
  • Make your content view-able to your audience, regardless of how they choose to view it (browser, mobile device, etc.)
  • Provide support for content level comments and rating of content
  • Send out emails to content authors when content is updated, rated, or commented on
  • Segregate your content by role so that you can restrict who has access to what
  • Provide you with a full version control system so that you may roll back to previous versions at any time
  • Allow you to quickly  and easily author, approve, and publish content updates
  • Allow you to easily find content using our built-in full-text searching capabilities

Create your entire support web site using K-Fuze.  You can develop your K-Fuze site to support internal users, external customers, partners, and remote users – or all of the above.  You can segregate or share your content based on your user audience, as well as provide content to general (anonymous) users.

Create and edit content in a variety of different formats to satisfy all your content requirements.

HTML Content

HTML

  • Author content in HTML
  • Rich WYSIWYG authoring
  • Version control and roll back
  • Include images and links
  • Embed video and multimedia
Documents

Files

  • Attach or embed files
  • Support for Adobe PDF
  • View or download files
  • Track file downloads
  • Document management features
Links

Links

  • Link to existing content
  • Link to 3rd party pages
  • Author content elsewhere
  • Track links clicked on
  • Great organization tool
News

News

  • HTML based news content
  • Distribute news by audience
  • Set start and end view dates
  • Include in search results
  • Track who reads what news