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Client Success Stories

Great work is what our clients want and what Ridgehead strives for. Take a look at our project snapshots to understand how Ridgehead partners with clients to achieve great results.

Our clients look for the following from us - maybe you are too?

• Fully customized web portals for their company, portal or web application.

• Quick and affordable website's for their company that they can manage without having to engage with a web developer.

• Easy-to-use WIKI for effective team collaboration.

• XML based RSS feeds for quick consumption of news and content.

• The ability to rapidly create and distribute information to the customers.

• The ability to organize and view information to fit the needs of their customers.

• The ability to easily search for and find relevant information with powerful context-sensitive searching.

• A solution that supports an unlimited number of WIKI and categories.

• Security and administration to fit most companies and corporate IT needs.

• Rapid integration with your their infrastructure.

• The performance, scalability, and reliability expected from enterprise-class solutions.

• A flexible, reliable architecture for extensibility and lower cost of ownership

• Flexible, highly customizable and extensible solution.

If this is what you are looking for, contact us today for information on how we can assist you.

Corporate Helpdesk

Helpdesks are tasked with servicing internal clients who can be located anywhere in the world. Our solutions allow helpdesk staff to create and distribute information to all users, separated by demographics, language, skill set, access rights, interests, etc.. User can be advised of system outages, log and track tickets on-line and download tools and information.

Customer Care Organizations

Customer care organizations not only need systems for their own internal use, but also need to make the same information available to their external customers. Every time a customer finds an answer to a question, it offsets calls or emails. The experience of finding answers to questions quickly is important, and this is what our solutions do well.

Community Portals

Community portals allow users to interface with each other, share information and exchange ideas. Our portal solutions allow for collaboration and sharing while also providing a level of personalization so that users can have an enhanced on-line experience.

Company and Intranet Web Sites. Our website solutions cover the most basic needs of companies trying to establish a customer facing website as well as companies wanting to provide a rich portal experience for their employees and customers. Regardless of your business type, our website solutions will work for you.